About Us
Your Trusted Junk Removal & Trailer Rental Experts in Florida
PRIVACY POLICY
Junk Haulers LLC
330 Circle Dr W.
St. Augustine, FL 32084
Email: info@getjunkhaulers.com
Effective Date: June 15, 2026
Introduction
Junk Haulers LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, scheduling services, or communicating with us through phone, email, or SMS text messaging.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Address
- Email address
- Telephone number
- Mobile phone number
- Service location
- Payment information
- Communications with our company
Service Information
- Type of junk removal services requested
- Appointment details
- Photos or descriptions provided by customers
- Customer feedback and reviews
Website Usage Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referring websites
- Website activity and usage data
- Cookies and tracking technologies
How We Use Your Information
We use collected information to:
- Schedule and perform services
- Process payments
- Communicate regarding appointments
- Send estimates and invoices
- Respond to customer inquiries
- Improve our services
- Maintain business records
- Comply with legal obligations
- Send marketing communications when permitted by law and with appropriate consent
SMS Communications
By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Junk Haulers LLC regarding:
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer support
- Billing notifications
- Promotional offers and marketing messages (when consent is provided)
SMS Consent
SMS consent is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
For assistance, reply:
HELP
or contact us at:
SMS Data Sharing Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors and service providers performing services on our behalf, such as customer service, scheduling, payment processing, and technical support, is permitted.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Improve website performance
- Analyze visitor behavior
- Remember user preferences
- Enhance user experience
- Measure advertising effectiveness
Users may disable cookies through browser settings; however, some website features may not function properly.
How We Share Information
We may share information with:
Service Providers
Third-party vendors who assist us with:
- Payment processing
- Scheduling software
- Website hosting
- Customer communications
- Marketing services
- Business operations
Legal Requirements
We may disclose information when required by:
- Court order
- Subpoena
- Government request
- Applicable law
- Protection of our legal rights
Business Transfers
If Junk Haulers LLC is involved in a merger, acquisition, sale, or transfer of assets, customer information may be transferred as part of that transaction.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at:
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites separately.
Children’s Privacy
Our services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
Florida Privacy Compliance
Junk Haulers LLC strives to comply with all applicable Florida privacy and consumer protection laws, including the Florida Telephone Solicitation Act (FTSA), where applicable.
Florida residents may contact us regarding questions about their personal information or communications preferences.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on our website with an updated effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Junk Haulers LLC
330 Circle Dr W.
St. Augustine, FL 32084
Email: info@getjunkhaulers.com
By using our website, requesting services, submitting forms, or communicating with us, you acknowledge that you have read and understand this Privacy Policy.
Looking for reliable junk removal or trailer rental services?
Contact Junk Haulers LLC today to learn more about how we can assist you. We’re here to make your next project as easy and stress-free as possible!